The centerpiece of the Firewise Communities Program is its community workshops. Wildland fire staffs from federal, state, or local agencies work directly with communities, providing information tailored to the specific locale. Workshops help community leaders and fire service professionals recognize wildland/urban interface fire hazards, make homes and landscapes safer, educate residents, and incorporate Firewise planning into existing and new developments. Workshops feature interactive discussions, mapping, and wildfire simulations. As part of the program, the community assesses its risk, creates a network of cooperating homeowners, agencies, and organizations, and identifies and implements its own solutions. The program works especially well with small communities, developments, and neighborhood associations.

Since 1999, more than 3,000 people have attended Firewise Community Workshops, many of whom have gone on to sponsor their own local or regional workshops using materials supplied by the program.

In addition to its workshops, the Firewise program has an educational website with extensive information for homeowners, communities, and professional firefighters. Website visitors can view streaming video, download documents, browse its extensive links, and use a searchable library of national, state, and local documents on a wide range of wildland fire safety issues.

The Firewise Communities program is continuously developing new information, including a newsletter, landscaping and home construction checklists, mini-documentaries, CD-ROMs, school education projects, and more.